OPERATING WITH COVID PRECAUTIONS

INTERESTED IN ANY OF THE FOLLOWING?

AVAILABILITY OR SPECIAL INQUIRES, QUOTE REQUEST, BOOKING, CANCEL A SERVICE

(we need the information in these forms to answer any questions regarding the above or process any bookings.)

If your question has nothing to do with the above we can be reached at our general email: viva.pets.la@gmail.com

 

HOW IT WORKS:

  1. Fill out the form by pressing the Book A Service button at the bottom of this page. (Our office hours are M - F, 9am - 6pm)

  2. We will verify availability & send over an estimate for an evaluation Meet & Greet and requested service. If you don’t hear from us within 48 hours, please check your spam, junk & promotions folder, in case our email landed there (No really, if you don’t receive communication from us - 99.9% of the time it is in some weird folder. We send a response to all potential new clients within 24 hours.)

  3. The evaluation Meet & Greet is required so that we can meet you, your furry friend(s), and review your client profile in detail. Masks are required.

  4. You will be asked to submit your client profile.

  5. When your client profile is received we will review it, share it with you so you can edit it at any time, and follow up with any clarifications we may need.

  6. All clients are required to have a lockbox or electronic keypad.

  7. We require full and up to date COVID-19 vaccination proof (with booster) for all services from all persons in household.

  8. We will send a Venmo payment request for the evaluation Meet & Greet only. When we receive your completed client profile, full vaccination proof AND payment your Meet & Greet will be confirmed and reserved.

  9. After the evaluation Meet & Greet, upon approval we will send Venmo payment request for service to confirm & reserve.

    OR